General terms and conditions for webinars and training courses

  • 1 Scope of application

(1) The following General Terms and Conditions apply to all legal relationships between the Wuk Petrovic Project Consulting e.U.Edi-Finger-Straße 2/4/48, 1210 Vienna (hereinafter referred to as "Provider") and the Participant

of webinars, online training courses and classroom training courses (hereinafter referred to as "training courses").

(2) No verbal ancillary agreements have been made. All amendments to the contract must be agreed in text form. This also applies to the revocation of this text form clause.

  • 2 Conclusion of contract

(1) The contract is concluded via the provider's website, by personal conclusion or by means of remote communication, including web form, e-mail, letter and similar.

(2) The participants

can add training courses to the shopping cart without obligation and edit their details to complete the purchase. The training courses and entries in the shopping cart can be corrected and adjusted at any time by using the navigation buttons provided.

(3) The contract is concluded when the participant(s)

submits a binding contract offer by clicking on the registration button and the provider accepts this by confirmation email. This e-mail also contains a link to the General Terms and Conditions, including instructions on revocation. If this confirmation email is not received, the contract is deemed to have been accepted at the latest upon payment or permission to participate.

(4) The contract language is German. If participants translate this text manually or automatically into another language and ambiguities or misunderstandings arise due to the translation, the provider is not liable for this.

(5) The Provider is entitled to withdraw from the training contract if, in the person of the participant(s)

there is an important reason for refusing participation.

  • 3 Payment and default

(1) Unless otherwise agreed, all prices include the applicable VAT. If you are booking for a company, please contact us separately so that we can adjust the invoicing in accordance with legal regulations. Any costs for travel, meals or internet connection are not included.

(2) Payment is regulated as follows:

  • Webinars and online training coursesPayment is due immediately upon receipt of the invoice. The participant(s)

shall be in default no later than 30 days after receipt of the invoice.

  • Classroom training3-5 weeks before the start of the training, the participant(s) will receive

the invoice. Payment is due immediately, but no later than 30 days before the start of the training course.

(3) The following payment methods are available:

  • Credit card: The charge is made after acceptance of the contract.
  • Paypal: The debit takes place after acceptance of the contract by Paypal.
  • Prepayment: The bank details are provided by the supplier.

(4) In the event of returned direct debits, the participant(s) must

to bear any fees incurred if he/she is responsible for them.

(5) The provider reserves the right to request proof of payment before conducting the training. If no payment is made, the provider may refuse participation.

  • 4 Course content and location

(1) The course descriptions are for illustrative purposes only. No guarantee is given for complete compliance.

(2) The provider reserves the right to make adjustments to course content for technical reasons, as long as the changes are not detrimental to the participant(s).

are reasonable.

(3) The provider is entitled to replace announced speakers with equivalent speakers if necessary.

(4) The provider may change the time and place of the course if this is necessary for the participant.

is communicated in good time and is reasonable.

 

  • 5 Obligations of the participant in online training courses

(1) The participant(s)

may only use the course personally and not make it available to third parties.

(2) The participant(s)

is obliged to store access data securely and to change it regularly in order to prevent unauthorized access by third parties.

(3) The provider is entitled to block access after repeated incorrect entry of access data.

(4) The participant(s)

must inform the provider immediately in the event of unauthorized access to his/her access data.

  • 6 Availability of online training courses

(1) The use of online training requires a sufficient Internet connection and suitable hardware equipment (e.g. camera, microphone), the provision of which is the responsibility of the participant(s).

is.

(2) The provider strives for the highest possible availability, but cannot guarantee this due to maintenance work or disruptions.

  • 7 Availability and schedule of face-to-face events
  • Course places are allocated in the order in which registrations are received.
  • Places for private individuals are not reserved until payment has been received AND the right of withdrawal has expired.

(3) The provider reserves the right to

be excluded from the training in the event of violations of the house rules.

  • 8 Revocation / deregistration

(1) Participants

have a right of withdrawal of fourteen days from the conclusion of the contract, unless digital content has been provided at the request of the participant(s).

provided immediately.

(2) If the participant has requested that the services should commence during the withdrawal period, you shall pay us a reasonable amount corresponding to the proportion of the services already provided up to the time at which you informed us of the exercise of the right of withdrawal with regard to this contract compared to the total scope of the services provided for in the contract.

(3) In order to exercise the right of withdrawal, the participant must inform the provider of his decision to withdraw from this contract by means of a clear statement (e.g. an e-mail) stating his name, address, e-mail address and telephone number. To meet the withdrawal deadline, it is sufficient for the participant to send the notification of the exercise of the right of withdrawal before the withdrawal period has expired.

(4) For webinars and online trainings, a free cancellation is possible up to 14 days before the training. The following applies to classroom training courses: Cancellation more than 21 days before the start of the training course will not incur any costs, cancellation between 21 and 14 days will incur 50 % of the costs, cancellation less than 14 days before the start of the training course will incur 100 % of the costs.

  • 9 Data protection

Participant data is processed in accordance with the GDPR. Further information can be found in the privacy policy on the website.

  • 10 Cancellation of the course

(1) The provider is entitled to cancel a course if the required number of participants is not reached.

(2) The Provider is also entitled to cancel the course if the Provider or a third party service provider engaged by the Provider, such as in particular the speaker or the event location, is prevented from holding the course on the agreed date, e.g. due to strike, lockout, natural disasters, bad weather, traffic obstructions or illness, which prevents the Provider from holding the course on the agreed date through no fault of its own.

(3) The provider is obliged to inform the participant as soon as possible in the event of a cancellation.

(4) In the event of cancellation in accordance with paragraph 1 or paragraph 2, the participant shall not be entitled to compensation.

(5) In the event of a cancellation, the provider will offer the participant an alternative date if necessary. There is no legal claim to this date. If no agreement is reached, the provider will reimburse the participant for any course fees already paid, less any services already provided.

 

  • 12 Copyright and industrial property rights, recordings

(1) All event documents of the provider, such as content on the website, lectures, presentations, scripts and other documents, are protected by copyright. The participant(s)

is not entitled to reproduce, distribute or publicly reproduce these documents unless this is expressly authorized by the provider.

(2) The participant(s)

is not entitled to make image, audio or video recordings of the event without the express consent of the provider.

(3) The participant(s)

agrees that the provider may make image, audio and video recordings of the event in which the participant(s)

can be seen or heard for advertising purposes. This consent can be revoked or restricted in writing at any time. A letter or e-mail to the provider is sufficient to safeguard this right.

 

  • 13 Liability of the provider

(1) The provider is not liable for slightly negligent breaches of duty, unless these are essential contractual obligations. This also applies to the actions of vicarious agents and organs of the provider.

(2) This exclusion of liability does not apply to damage to life, limb or health.

(3) The provider shall only be liable for foreseeable damages resulting from grossly negligent breaches of duty or grossly negligent tortious acts.

(4) This limitation of liability applies accordingly to tortious acts of the provider's employees and vicarious agents.

(5) Objects brought along are at the risk of the participant(s)

on the premises of the provider. The provider accepts no liability for their loss, theft or damage, unless gross negligence or intent on the part of the provider can be proven.

(6) The provider is not liable for the content of external links on the website, in particular not for advertising information of course rooms or speakers.

(7) In the case of content presented online, the provider is only liable for the proper feeding of the data into the Internet at its access point. The provider is not liable for the reception configuration of the subscriber(s)

or for errors at network operators.

(8) The provider is also not liable for content presented online if the participant(s) cannot access the content offered due to a lack of hardware or software equipment.

  • 14 Data protection

(1) In order to fulfill the contract, the provider collects personal data (e.g. name, address, e-mail), which are processed in accordance with Art. 6 para. 1 lit. b GDPR. This data is only stored for as long as it is required for the purpose of fulfilling the contract.

(2) The data may be passed on to third parties if this is necessary to fulfill the contract or if consent has been given. Data will only be transferred to countries outside the EU under the conditions of the GDPR.

(3) Participants

have the right to request information about their stored data, to have it corrected or deleted, and to object to the processing of their data. Consent may be withdrawn at any time without affecting the lawfulness of processing based on consent before its withdrawal.

(4) The data will only be stored for as long as is necessary for the purpose of processing or for as long as there are statutory retention obligations.

(5) Personal data may be exchanged in the course of a training course (in particular during group work, introductions and similar). If the participant(s) do not wish this to happen, this must be brought to the provider's attention in writing BEFOREhand.

  • 15 Place of jurisdiction and final provisions

Austrian law applies to all legal relationships with the provider. The place of jurisdiction is the competent court at the registered office of the provider in Vienna.

Note on the arbitration board

For consumers

resident in the European Union have the option of using the European Commission's online dispute resolution platform (ODR platform) in the event of disputes concerning contractual obligations arising from online service contracts. This platform can be accessed via the following link: https://ec.europa.eu/consumers/odr.

We are generally prepared to participate in an out-of-court arbitration procedure before a consumer arbitration board.

 

 

Severability clause

Should individual provisions of these General Terms and Conditions of Business and Cancellation Policy be or become invalid or unenforceable in whole or in part, this shall not affect the validity of the remaining provisions. The invalid or unenforceable provision shall be replaced by a valid and enforceable provision whose effects come as close as possible to the economic objective pursued by the contracting parties with the invalid or unenforceable provision. The same applies in the event of a loophole.

Note on gender equality

The masculine form is used in this contract in order to improve the readability of the contractual provisions. It goes without saying that all personal designations refer equally to all genders. This formulation is for simplification purposes only and does not imply any judgment.

 

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